Studio Policies

Studio policies are in place to support consistency and fairness among all students and to protect our professional and personal time. Thank you for respecting them!

Payment Policy and Methods

Tuition is due by the first of the month. You’ll receive an email invoice for the upcoming month approximately one week before it is due. A $35 late fee will be applied to payments made after the 15th of the month. Repeated late payments will result in the termination of lessons. Tuition will be prorated for students who enroll mid-month. All tuition fees are non-refundable. Payments may be made via Direct Payment Agreement (ACH Debit), bank transfer via QuickBooks invoicing, check (made out to Little Bird Music) or cash. A $35 fee will be charged for each returned check.

Makeup Lesson Policy

Monthly tuition reserves a weekly spot for each student. As a general rule of thumb, there are no guaranteed makeups or refunds for any missed lessons. However, if a student plans to miss a lesson and at least two weeks of advanced notice is given, we will do our best to reschedule at a mutually convenient time for teacher and student within 30 days of the missed lesson (after which the makeup becomes void). Each student is offered one sick day makeup per school year. All other last-minute cancellations or no-shows will not be made up. Should the public school system cancel school due to inclement weather, Little Bird Music will make a call mid-day if studio lessons are also canceled. Any lessons canceled due to weather, road closures, other dangerous conditions or the unlikely event of teacher cancellation will be rescheduled. 

Holidays, Breaks, and Summer Session

Depending on how the calendar falls, some months will have more lessons than others. Over the course of the 10-month school year (holidays and breaks included), students will average four lessons per month (40 lessons total from September through June). Tuition remains the same each month of the 10-month school year. The studio will be closed and no tuition will be charged on the holidays/dates below. Click here to see the Little Bird Music 2019-20 calendar for specific dates and other important events.

  • Labor Day

  • Thanksgiving Day and the Friday after

  • Winter Break

  • Spring Break

  • Fourth of July

  • Two weeks during the summer (TBD)

Lessons will continue on other federal holidays (Veteran’s Day, MLK Day, the presidential holidays) and during fall break and ski/skate week. Tuition is still due even if students leave for vacation. (Please see the makeup policy above.)

Some students take the summer off from lessons. However, a modified summer session is available in July and August. To secure a spot in the fall, an enrollment deposit for the following school year is due July 1.

Ending Lessons

A month-to-month commitment is required at Little Bird Music. If a student wishes to end lessons, he/she or the parent are asked to give written notification to the teacher two weeks before the next tuition installment is due. Failure to do so will result in payment for the following month. The teacher retains the right to end lessons with a student if the relationship is unworkable or for lack of meaningful progress. The teacher will communicate any problems to the student or parent in advance. However, if the teacher thinks it is best to end lessons, two weeks notice will be given in writing to the student or parent.

Student Expectations

Our goal at Little Bird Music is to provide a joyful and encouraging environment for productive learning. In order to do so, students are kindly asked to follow this set of guidelines:

  • Please arrive to lessons on time. Any missed time due to lateness will not be made up.

  • Please come to each lesson with your piano books!

  • Make a small window of time to practice each day (10 minutes to an hour or more, depending on the level of the student). Meaningful progress can only occur if the student actively practices even just a few minutes a day. If a situation should occur to prevent practice, please communicate this to the teacher.

  • A studio recital is given twice a year, and every student is highly encouraged to participate!

  • Most importantly, have fun! After all, the mission of Little Bird Music is to help students cultivate a lifelong love of music and learning.

Parent Expectations

To ensure optimal learning results for students, parents are kindly asked to follow this set of guidelines:

  • Create a gentle structure or routine that encourages your child to play each day.

  • Parental involvement for students under the age of seven is strongly recommended. Younger students usually have a more positive learning experience if parents actively (and lovingly) participate in practicing with the student 10-15 minutes each day.

  • Please provide an acoustic piano or keyboard for your child. Set it up in a space that encourages playing (i.e. in the living room rather than the basement!).

  • Please be on time when dropping off/picking up the student to/from lessons and make sure your child has his/her piano books.

  • Parents are responsible for purchasing new piano books at the teacher’s recommendation.

  • Kindly inform the teacher in writing (text or email) if you are unable to attend a lesson. Makeup lessons will only be considered with at least two weeks of advanced notice. Repeated no-shows with no communication will result in the termination of lessons.

  • If your child is ill (fever, vomiting, unusual rash, strep throat, pink eye, colored nose mucus), please keep your child home from lessons and notify the teacher by text or email. During the school year, each student is offered one sick day makeup at a mutually convenient time for teacher and student within 30 days of the missed lesson. It is the parent’s responsibility to contact the teacher about rescheduling a sick day.

  • Should certain circumstances arise (i.e. the child does not wish to practice or seems to be losing motivation), the parent will communicate the situation to the teacher in a timely manner. Likewise, the teacher will communicate feedback to the parent about student progress, level of interest, and continued motivation.

  • Since the studio waiting area is in the same room as the teaching area, parents and siblings are asked to be respectful and quiet while waiting.

  • If another student is in a lesson, please wait either outside the door or quietly in the waiting area until the lesson is completed. Students in lessons often become distracted when others come in and out of the studio.

  • Parents are respectfully asked to remain in the waiting area and refrain from interrupting the teacher during studio lessons. This ensures the most productive one-on-one learning time between teacher and student. The teacher will take a few moments after the lesson to give the parent a brief recap of the session.

  • Please remind your child that respectful behavior is expected during lessons. Disruptive or unsafe behavior will be handled by communication with the student and parent about the problem. If a situation continues and communication fails to resolve the problem, the teacher may consider ending lessons.

  • Please accompany your child to and from the studio. The Z Marketplace parking lot is often busy and not a safe place for children to walk unaccompanied. In the wintertime, snow shed off the roof is a concern, so please be aware of hazards as you enter and exit the building.

  • Parents/guardians of students under the age of 18 must either be present on the premises or 100% available via cell phone contact for the duration of each lesson.

  • If a relative, nanny, or friend unknown by the teacher is to pick up the student(s), the parent/guardian must inform the teacher in advance of individuals authorized for pick up.